Application Support Administrator
OPEN POSITIONAppliacation Support Administrator
Country: Philippines | Work Location: Alabang, Muntinlupa
Salary: 25,000 – 30,000 PHP
We are looking for a Support Administrator for our French client, who deals with the production of various types of glasses as well as cooperation with opticians. Their mission is to improve the quality of life by improving the quality of vision.
Responsibilities
- As Support Administrator you will be overseeing the overall operation of a unit providing application management services to clients;
- You will be analyzing, troubleshooting, and resolving technical issues, delivering prompt and effective solutions;
- You will be executing SQL scripts and fulfilling ad-hoc requests;
- You will be utilizing MS Office tools for data analysis and reporting;
- You will be proposing and implementing improvements to enhance team effectiveness and efficiency;
- You will be participating in conference calls with clients, ensuring clear communication and a thorough understanding of their needs.
Requirements
- 1+ year experience as Support Administrator or in similar role;
- Work in a hybrid set up (3 day onsite in Alabang, Muntinlupa and 2 day WFH) – Necessary condition;
- Proficiency in Microsoft Office;
- Experience with SQL;
- A technical and logical thought process, with the ability to troubleshoot effectively;
- Strong attention to detail;
- Ability to analyze situations, synthesize information, and understand business constraints;
- Customer service-oriented mindset;
- Ability to work well under pressure and minimal supervision.
We offer
- Salary for work amounting to 25,000 – 30,000 PHP;
- Equipment will be provided;
- HMO on your day 1 + 1 of your chosen dependent;
- Monthly non-taxable allowance;
- Monthly transportation allowance;
- Optical Coverage;
- Year-end leave monetization;
- Gym Subscription;
- Monthly supply of coffee!
What to Know Before Applying?
We have a tight-knit team, creating some of the best work of their lives. We’re always growing and changing and occasionally places do come up so we are always on the lookout for talented people to join us. If you’re passionate about what you do then get in touch. We are always happy to take the time to listen and see what you can do.
Are You Interested?
How Does the Recruitment Process Look Like?
1
Initial Consultation
2
Client-Side Evaluation
This stage involves a series of bespoke recruitment activities led by our client. It's designed not only to assess how your skills and background align with the project's demands but also to ensure that the project environment is the right fit for you. This dual-focus ensures that both parties can thrive in this partnership.
3
Signing and Starting Your Journey
After successfully navigating the recruitment process, you'll sign your employment contract and begin your new role. We ensure a smooth transition into your position with comprehensive onboarding support.
Why Join Directio?
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Apply now and join our team!
Didn’t Find a Job Offer for Yourself?
If you do not see a job directly suited to your experience but feel that you have an interesting skill set for us feel free to send us your CV at [email protected].
HOW WE ADDRESS CLIENT CHALLENGES
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