Our Directio approach is simple but effective. When taking on a new project, we focus on addressing the unique business needs and challenges of each and every client. We offer fully personalized software development and testing services, Robotic Process Automation (RPA), Salesforce, and ServiceNow solutions to help you streamline your business processes, drive innovation and productivity.
We know that each project is unique, so when deciding to take on a new project, we start with a kick-off meeting to have a good understanding of your business needs and pain points. At this stage, we have thorough discussions about your expectations and challenges, about your business objectives and the given timeline to reach them.
After having an overview of your specific needs, we are able to provide an accurate proposal evaluation of the project with a quote and a binding contract that specifies exactly what activities will be included in the price, the type of billing (either on an hourly basis or a fixed project fee), and the deadlines to complete each task.
Our implementation approach includes consulting, requirements definition, development, quality assurance, documentation, roll-out activities (user training, etc.) hyper care, and operational support as needed. We have been running projects following Scrum methodology for the last five years, but we are flexible and adapt to our client’s preferences. Our Scrum masters obtained scrum.org’s “Professional Scrum Master” or equivalent certification.
When deciding how the reporting will look through the entire duration of the project, we will establish clear roles for each member of the team. As the project progresses and we start making recommendations along the way, we want our clients to be involved in the decision-making process because their input is crucial in ensuring the success of the project.
We provide full monitoring and support services post-implementing the project because we want to ensure that everything runs smoothly. Where needed, we make changes to optimize the performance and maximize the results.
We have teams of developers based in Warsaw who work directly with your project manager and development team wherever you are in the world.
We work remotely but assign a project manager to the job who will travel between your location and ours to ensure a smooth running of the project.
We can send our consultants anywhere in the European Union, the United States, the Canada or the Philippines
"At Tacton, we have to be very selective in choosing which partners to work with. It can be difficult to find developers with a unique combination of insight, technical skills, and creativity needed to work on our highly advanced Configure Price Quote (CPQ) solutions. Direct Communication is a reliable, engaged partner who understands our business and vision while building our team in Poland."
Robert Nilsson, Co-founder
"We engaged Directio for a few projects for one of our clients. Directio moved very quickly and were able to start the projects almost immediately with highly skilled people that worked under little supervision. All the developers were very good, hard-working and with a lot of initiative, they quickly got up to speed and were ahead of time in the projects. The projects were a success."
Erik Hedén, Technical Director