Directio Cloud Consulting Services & Cloud Professional Solutions

Experience enhanced scalability, security, and efficiency as you migrate to the cloud or optimize your existing infrastructure.

Building Seamless IT Operations for Your Business

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What Are Managed Services?

Managed Services involve an external vendor managing your IT systems, processes, and infrastructure. These services include 24/7 monitoring, maintenance, support, and advanced technological solutions. Unlike traditional outsourcing, the provider takes full responsibility for the specific process or service. This ensures quality and continuity, allowing your organization to focus on core business activities while IT functions are professionally managed. Managed Services offer specialized solutions, relieving your organization from managing its infrastructure and ensuring seamless delivery.

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Managed Services at Directio

Directio offers a broad range of Managed Services in IT and Back Office domains. In IT, we provide application delivery, cloud infrastructure management, and DevOps services. In the Philippines, this includes also HR, payroll, customer success, and other back-office functions. These services are fully managed, with us taking responsibility for execution, quality, and availability, often 24/7.

Managed Services Benefits

Whether it's infrastructure, cloud solutions, or back-office support, our expertise guarantees enhanced performance, continuous operation, and quick issue resolution.
  • Comprehensive Management
  • 24/7 Monitoring and Support
  • Scalability
  • Expertise and Innovation

Our Managed Services provide end-to-end responsibility for your IT and business processes, including proactive monitoring, updates, and issue resolution. This allows you to delegate operational tasks and focus on strategic objectives.

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With round-the-clock oversight, we ensure your systems and services operate smoothly. This minimizes downtime and enhances operational continuity, providing peace of mind for your business.

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Managed Services allow you to easily adapt to business growth or changing demands without the stress of managing additional resources. Whether expanding your operations or handling peak times, we’ve got you covered.

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Gain access to specialized expertise and cutting-edge technology solutions. Our team ensures your systems align with the latest industry standards, providing a competitive edge in your market.

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Partner with us for comprehensive Managed Services

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Managed Services with Directio: Are they for You?

STRUGGLING WITH COMPLEX IT OPERATIONS?

Managed Services simplify operations, ensuring smooth and efficient management.

LACK IN-HOUSE RESOURCES FOR IT TASKS?

If your team is stretched thin, Managed Services provide skilled professionals to handle your IT needs seamlessly.

CONCERNED ABOUT DOWNTIME OR RELIABILITY?

Downtime disrupts business. With 24/7 monitoring, Managed Services ensure reliable and continuous operations.

LOOKING TO CUT IT COSTS WITHOUT LOSING QUALITY?

Managing IT in-house can be costly. Managed Services reduce overheads while maintaining exceptional quality.

WORRIED ABOUT COMPLIANCE AND SECURITY?

Meeting standards and ensuring security is critical. Managed Services provide compliant and secure IT solutions.

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REDEFINING EFFICIENCY

Our Range of Managed Services

IT Infrastructure Management

We provide seamless management of your IT infrastructure, ensuring stability, scalability, and efficiency. From server maintenance to cloud solutions, we handle it all, minimizing downtime and optimizing performance.

24/7 Monitoring & Support

Our round-the-clock monitoring and support ensure your systems are secure, up-to-date, and running smoothly. Detect and resolve issues proactively before they impact your operations.

App Development & DevOps

Our team specializes in custom application development and DevOps solutions, delivering robust software, seamless integrations, and infrastructure automation for better operational results.

Compliance & Cybersecurity

Ensure your business stays protected with our comprehensive compliance and security solutions. We mitigate risks, safeguard sensitive data, and help you navigate complex regulatory landscapes.

Cloud Management Services

We provide support for cloud infrastructure, including cloud storage, computing, and applications, with added security and management.

Comprehensive Business Support Services

Our comprehensive business support services cover essential operational areas such as Back Office, HR and Payroll, Customer Service, and Accounting and Finance.

Can’t find a suitable solution?

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SERVICES

What Do We Promise?

From ensuring 24/7 uptime and optimizing workflows to safeguarding your data and reducing costs, we deliver solutions that let you focus on growing your business while we handle the technical challenges.
Ensuring Reliability and Uptime

Ensuring Reliability and Uptime

We guarantee smooth IT operations with 24/7 monitoring, proactive support, and minimal disruptions to keep your business running seamlessly.

Driving Cost Efficiency

Driving Cost Efficiency

We help you achieve measurable savings with transparent pricing models that optimize your resources without compromising quality.

Enhancing Operational Efficiency

Enhancing Operational Efficiency

We streamline your unique processes and boost productivity by tailoring optimized workflows and leveraging advanced technologies specifically for your business needs.

Providing Expert Guidance

Providing Expert Guidance

We offer expert advice and strategic recommendations to help you make informed decisions and stay ahead in the competitive market.

Safeguarding Data and Ensuring Compliance

Safeguarding Data and Ensuring Compliance

We protect your sensitive information with robust cybersecurity measures and ensure your operations meet all industry regulations.

Enabling Strategic Focus

Enabling Strategic Focus

We handle your IT challenges, allowing you to focus fully on your core goals and strategic growth initiatives.

A Step-by-Step Managed Services Process

Perfect for Remote Setting

Our Focus

1. Initial Assessment

We begin by understanding your organization’s needs, goals, and current IT infrastructure. This involves conducting interviews, reviewing existing systems, and identifying areas for improvement.

2. Customized Service Plan

We create a detailed roadmap that includes timelines, cost estimates, recommended technologies and solutions.

3. Service Agreement

We formalize our partnership by outlining the scope of services in a clear and detailed service agreement.

4. Implementation

We deploy the necessary technologies and solutions. This involves setting up infrastructure, migrating data, and configuring systems according to the plan. 

5. Continuous Monitoring and Support

Our team monitors your systems 24/7, performs regular maintenance, and offers technical support to quickly resolve any issues that arise.

6. Regular Reporting and Reviews

We generate regular reports and conduct performance reviews. We also hold feedback sessions to ensure transparency and continuous improvement of your solutions and IT services.

7. Scalability and Adaptation

As your business grows and evolves, we adjust our services to meet your changing needs. We assess these needs regularly, scale services up or down, and implement new technologies and services as required.

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Optimize Your IT Operations Today!

Start Optimizing Your Operations
with Managed Services

in 3 Steps

1

Initial Consultation

We begin by thoroughly understanding your organization's needs, goals, and current IT infrastructure. This phase focuses on identifying areas for improvement, discussing desired outcomes, and determining the scope of services required.

2

Tailored Proposal

Based on the assessment, we prepare a detailed service plan tailored to your organization. This includes a clear roadmap with timelines, cost estimates, and strategic recommendations for the technologies and solutions that will enhance your operations.

3

Project Kick-Off

Once the service plan is approved, our dedicated Managed Services team begins the implementation process. We integrate the necessary technologies, provide continuous monitoring and support, and ensure consistent communication for feedback and adjustments.

We’re deeply commited to deliver exceptional service.

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Satisfied and very satisfied clients

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Of clients stay with us over 3 years

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of consultants exceed client expectations

Trusted by some of the fastest growing and biggest companies:

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Maximize Your ROI

Investing in Managed Services means better performance and higher returns on your IT investments.

Wojciech Biedziński

Delivery Director

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TESTIMONIALS

What Do Our Clients Say?

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“At Tacton we have to be very selective in choosing which partners to work with. Directio is a reliable engaged partner who understands our business and vision while building our team in Poland.”

Robert Nilsson
Co-founder, Tacton
"We engaged Directio for a few projects for one of our clients. Directio moved very quickly and were able to start the projects almost immediately with highly skilled people that worked under little supervision. All the developers were very good, hard-working and with a lot of initiative, they quickly got up to speed and were ahead of time in the projects. The projects were a success."
Erik Hedén
Technical Director, Exensor


Ready to Optimize Your Operations!

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MAKING POSITIVE IMPACT

Maximize Impact: Boost Your Projects and Decision-Making

For nearly three decades, we have crafted a methodology that aids businesses in refining their processes, reducing expenses, and empowering managers to make well-informed decisions, ultimately enhancing their professional standing within their companies.
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We provide a comprehensive range of tech services, from IT outsourcing to full-scale software development and ongoing support. Our team focuses on improving your efficiency, productivity, and innovation, ensuring your business remains competitive.

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We help many kinds of businesses, from SaaS startups to big enterprises, across various innovative industries. We have extensive expertise in working with corporate clients in the FMCG, automotive, and retail sectors, as well as for mid-sized businesses in IT services and SaaS.

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With meticulous yet agile approach we kick things off by diving into a thorough analysis of your requirements. Based on this analysis, we choose the best methods, technologies and solutions tailored to your unique business needs.

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FAQ

Frequently Asked Questions

What are Managed Services?

Managed Services involve outsourcing IT operations and responsibilities to a third-party provider, allowing organizations to focus on their core business activities.

What benefits can my organization expect from Managed Services?

Managed Services offer cost efficiency, enhanced performance, 24/7 support, and the ability to focus on core business goals. Our expertise ensures seamless integration, continuous operation, and quick issue resolution.

How do Managed Services improve cost efficiency?

By outsourcing IT operations, you can reduce the need for in-house IT staff and infrastructure. We provide scalable solutions that adapt to your needs, helping you avoid unnecessary expenses and optimize your IT budget.

What kind of support can I expect from your Managed Services?

We offer 24/7 support to ensure your operations run smoothly at all times. Our team is always available to address any issues, perform regular maintenance, and provide updates to keep your systems running efficiently.

How do you ensure the security of our data and systems?

We implement robust security measures, including regular updates, monitoring, and compliance with industry standards. Our proactive approach helps prevent security breaches and ensures your data is protected.

What is the process for getting started with Managed Services?

Our process begins with an initial assessment to understand your needs and current IT infrastructure. We then create a customized service plan and proceed with implementation, ensuring continuous monitoring and support throughout.

Can Managed Services be tailored to our specific needs?

Absolutely. We tailor our services to meet the unique requirements of your organization. Whether you need infrastructure management, cloud solutions, or back-office support, we provide solutions that align with your goals.

How do I know if Managed Services are right for my organization?

If you’re looking to improve efficiency, reduce costs, and focus more on your core business activities, Managed Services could be a great fit. Contact us for a consultation to discuss your specific needs and how we can help.

What types of businesses benefit most from Managed Services?

) Businesses of all sizes and industries can benefit from Managed Services, especially those looking to streamline operations, enhance security, and reduce IT costs.

How do Managed Services support business growth?

By handling IT operations, Managed Services free up your internal resources, allowing you to focus on strategic initiatives and business growth. Our solutions are scalable, adapting to your evolving needs.

What is included in your Managed Services package?

Our Managed Services package includes infrastructure management, cloud solutions, back-office support, security monitoring, and 24/7 technical support. We customize our services to meet your specific requirements.

How do you handle data backups and disaster recovery?

We provide comprehensive data backup and disaster recovery solutions to ensure your data is safe and can be quickly restored in case of an emergency. Our proactive approach minimizes downtime and data loss.

How do you ensure compliance with industry regulations?

Our cost structure is flexible and based on the specific services you require. We offer competitive pricing and scalable solutions to fit your budget. Contact us for a detailed quote tailored to your needs.

What is the cost structure for Managed Services?

We stay up-to-date with industry regulations and standards, ensuring that our services comply with all relevant requirements. Our team is trained to implement best practices and maintain compliance.

How can I get started with your Managed Services?

Getting started is easy. Contact us to schedule an initial assessment, and we’ll work with you to develop a customized service plan that meets your needs. From there, our team will handle the implementation and provide ongoing support

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CONTACT

Focus on What Matters Most!
Let us handle your IT complexities.

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Tomasz Banach

Global Account Manager