Responsibilities

• As a Backend Analyst, you will be providing support and enhancements to backend applications, addressing issues and requests raised by project managers and stakeholders, ensuring business continuity and system reliability; 
• You will be investigating and diagnosing the root cause of technical issues, performing thorough analysis to understand the underlying problems and dependencies within the system;  
• You will be implementing preventive actions and fixes for recurring issues, working proactively to ensure long-term stability and minimize service interruptions;  
• You will be collaborating within a team environment, taking shared responsibility for the on-time delivery of multiple customer projects, ensuring alignment with business goals and technical requirements;  
• You will be maintaining clear communication with IT customers and stakeholders, keeping them regularly updated on the status of their requests, incidents, and enhancement deliveries;  
• You will be escalating unresolved issues that fall outside of your scope or cannot be addressed within the established Service Level Agreements (SLAs), ensuring timely handover and resolution. 

Requirement

• 5+ years of experience in analysis and development using EDI Gentran or IBM Sterling technologies, demonstrating expertise in managing complex EDI environments; 
• Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH) – Necessary condition; 
• Availability to work night shifts exclusively, supporting business operations and issue resolution aligned with international time zones; 
• Strong foundational knowledge of EDI/Sterling messaging formats, concepts, and processes, ensuring effective handling of data exchange and B2B communications; 
• Familiarity with communication protocols such as SFTP, enabling secure data transmission between systems;  
• Proficiency in basic SQL commands and scripting, supporting data extraction, transformation, and troubleshooting; 
• Coordination with the Quality Control team to ensure thorough testing and validation of development output before deployment; 
• Ability to write and maintain comprehensive programming and project documentation based on detailed technical specifications, ensuring clarity and traceability;  
• Understanding and application of CMMI-defined processes and documentation standards, contributing to continuous process improvement and adherence to industry best practices; 
• A proactive attitude toward continuous learning, enhancing your knowledge through reading and self-study to stay up to date with evolving technologies and methodologies.  

We Offer

• Salary for work amounting to 55,000 – 65,000 PHP;
• Monthly transportation allowance of ₱4,000;
• ₱3,600 de minimis monthly non-taxable allowance;
• HMO coverage from day 1 for you and 1 dependent;
• Equipment provided;
• Optical coverage;
• Year-end leave monetization;
• Gym subscription;
• Monthly supply of coffee!

Please be advised that we will only contact selected candidates