Responsibilities

• As a Business Analyst, you will be analyzing business processes and operational needs, ensuring full understanding of current workflows and identifying areas requiring clarification or improvement;
• You will be managing functional requirements, ensuring they are clearly defined, structured, and aligned with business objectives;
• You will be managing non-functional requirements, including performance, security, compliance, and operational constraints;
• You will be managing regulatory and legal requirements, ensuring that the designed solution complies with applicable laws and internal policies;
• You will be collaborating closely with stakeholders, facilitating communication between business teams, IT, and external vendors to ensure alignment and transparency;
• You will be specifying and designing target solutions, translating business expectations into clear and implementable specifications;
• You will be participating in business testing and validation, ensuring that delivered functionality meets defined business requirements;
• You will be ensuring auditability of solutions, maintaining traceability between requirements, implementation, and delivered functionality.

Requirements

• 5+ years of experience as a Business Analyst, ensuring strong analytical capability and experience in structured requirement management;
• Work in a hybrid set up (3 days onsite in Wroclaw and 2 days WFH) – Necessary condition; 
• Experience in the debt collection / receivables management industry, enabling deep understanding of domain-specific processes and regulatory constraints;
• Experience analyzing and documenting AS-IS debt collection processes, ensuring accurate understanding of current operational models;
• Experience designing TO-BE target processes, supporting system transformation and process optimization;
• Ability to identify and precisely define business needs of stakeholders, ensuring clarity and alignment across project participants;
• Experience gathering, documenting, and prioritizing business, functional, and non-functional requirements, ensuring structured delivery planning;
• Ability to translate business requirements into clear technical specifications understandable for IT teams and business vendors, reducing ambiguity during implementation;
• Experience participating in project, process, and decision-making workshops, facilitating collaboration between business and system providers;
• Experience working with system vendors on fit-gap analysis, supporting configuration decisions and identifying areas requiring customization;
• Ability to define business rules, process scenarios, and acceptance criteria, ensuring measurable and testable delivery outcomes;
• Experience identifying regulatory requirements and ensuring compliance, supporting alignment with legal frameworks and internal governance;
• Experience supporting integration design with other systems, ensuring seamless data flow and process continuity;
• Experience preparing and validating data migration requirements, supporting safe and accurate system transitions;
• Experience preparing business test scenarios and participating in UAT and functional acceptance, ensuring delivered functionality meets expectations;
• Ability to verify delivered functionalities against business requirements, ensuring consistency and traceability;
• Experience supporting preparation of operational procedures and training materials, enabling smooth user adoption;
• Experience supporting system go-live and stabilization (hypercare), ensuring operational continuity after implementation;
• Ability to identify business risks and participate in mitigation activities, minimizing project impact and supporting successful delivery.

We offer

• Salary for work amounting to 21 500 - 26 500 PLN + VAT on B2B;
• Hybrid working conditions;
• Private healthcare, Multisport card and trainings.

Please be advised that we will only contact selected candidates