Responsibilities

• As Monitoring Analyst you will be designing, deploying, and configuring monitoring solutions tailored to organizational requirements, ensuring end-to-end visibility of infrastructure, applications, and services; 
• You will be customizing configurations to effectively monitor a wide range of components, including servers, networks, applications, cloud services, and containers, ensuring proactive detection of issues; 
• You will be collaborating closely with cross-functional teams to integrate monitoring solutions seamlessly into existing IT workflows, improving efficiency and reliability across the organization; 
• You will be maintaining and optimizing monitoring infrastructures to ensure functionality, stability, scalability, and efficiency, adapting them to evolving business needs; 
• You will be conducting regular performance analysis of monitored systems and applications, identifying bottlenecks and recommending improvements to enhance stability and responsiveness;  
• You will be providing rapid incident response to alerts generated by monitoring tools, collaborating with relevant teams to diagnose, resolve, and prevent disruptions; 
• You will be performing root cause analysis for incidents, contributing to post-incident reports and ensuring preventive measures are in place to reduce recurrence; 
• You will be documenting monitoring systems, including configurations, procedures, and best practices, ensuring clear guidance for current operations and future enhancements; 
• You will be training and guiding team members on the use of monitoring tools and techniques, promoting a knowledge-sharing culture within the team; 
• You will be developing and refining metrics and KPIs to measure monitoring effectiveness and align with business objectives; 
• You will be generating dashboards and reports to communicate system health, performance insights, and trends to stakeholders in a clear and actionable manner. 

Requirement

• 5+ years of professional experience with IT infrastructure and application monitoring, ideally in enterprise-scale environments; 
• Work in a hybrid set up (3 day onsite in Alabang, Muntinlupa and 2 day WFH) – Necessary condition; 
• Hands-on expertise with Nagios and SolarWinds, with the ability to design, configure, and optimize monitoring setups; 
• Strong knowledge of network concepts, server infrastructure, and application architectures, supporting a holistic monitoring approach; 
• Experience with scripting languages (e.g., Shell, PowerShell, or Python) for creating custom plugins and automation of monitoring tasks; 
• Proficiency in Linux or Unix systems administration, enabling deeper integration of monitoring in multi-platform environments; 
• Familiarity with cloud platforms (Azure, AWS, or GCP) and containerization technologies (e.g., Kubernetes, Docker), including monitoring of hybrid and multi-cloud infrastructures; 
• Exposure to additional monitoring tools and frameworks, broadening adaptability to organizational needs; 
• Strong problem-solving and troubleshooting skills, with the ability to resolve incidents quickly and effectively; 
• Excellent communication and collaboration abilities, enabling coordination across diverse technical and business teams. 

We Offer

• Salary for work amounting to 60,000 – 75,000 PHP; 
• Monthly transportation allowance of ₱4,000; 
• ₱3,600 monthly de minimis non-taxable allowance; 
• HMO coverage from day 1 for you and 1 dependent; 
• Equipment provided; 
• Optical coverage; 
• Year-end leave monetization; 
• Gym subscription; 
• Monthly supply of coffee! 

Please be advised that we will only contact selected candidates